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Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Email Verifier by EcomTech ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our email verification services, website, and API. We are committed to protecting your privacy and handling your data transparently and responsibly.

By using our services, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

1.1 Account Information

When you create an account, we collect the following information:

  • Full name
  • Email address
  • Company name (optional)
  • Password (stored in hashed form; we never store plaintext passwords)
  • Billing address and payment information (processed securely through our payment provider)

1.2 Email Lists for Verification

When you use our bulk email verification or API services, you may upload or submit email addresses for verification. We process these email addresses solely for the purpose of performing the verification you requested. Important details about how we handle this data:

  • Email lists uploaded for verification are processed in memory and stored temporarily for the duration of the verification job
  • By default, uploaded email lists and verification results are automatically deleted from our servers within 24 hours of job completion
  • You may enable our zero retention option in your account settings, which deletes all uploaded data immediately after you download your results
  • We do not use the email addresses you submit for any purpose other than performing the verification you requested
  • We do not sell, share, or distribute the email addresses you submit to any third party
  • We do not add submitted email addresses to any marketing list or database

1.3 Usage Data

We automatically collect certain information when you use our website and services:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • API usage data including request timestamps, endpoints called, and response codes
  • Verification volume and usage patterns

1.4 Information from Single Email Verification

When you use our free single email verifier without an account, we collect only the email address submitted for verification and your IP address for rate-limiting purposes. We do not store the email addresses checked through the free tool beyond the duration of the verification request.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing our services: Processing email verifications, generating reports, and delivering results
  • Account management: Creating and managing your account, processing payments, and providing customer support
  • Service improvement: Analyzing usage patterns to improve our verification accuracy, website performance, and user experience
  • Communication: Sending transactional emails (verification results, account notifications, billing receipts) and, with your consent, marketing communications about new features and promotions
  • Security: Detecting and preventing fraud, abuse, and unauthorized access to our services
  • Legal compliance: Meeting our legal obligations under applicable laws and regulations

3. Data Retention

We retain different types of data for different periods:

  • Account information: Retained for as long as your account is active and for 30 days after account deletion to allow for account recovery
  • Email lists and verification results: Automatically deleted within 24 hours of job completion. Zero retention option available for immediate deletion after download.
  • Usage data and analytics: Retained in aggregated, anonymized form for up to 24 months for service improvement purposes
  • Billing records: Retained for 7 years as required by applicable tax and accounting regulations
  • Support correspondence: Retained for 12 months after the last interaction

You may request deletion of your personal data at any time by contacting us at support@ev.ecomtechbd.com.

4. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with similar data protection laws, you have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal data we hold about you
  • Right to rectification: You may request correction of inaccurate or incomplete personal data
  • Right to erasure: You may request deletion of your personal data, subject to legal retention requirements
  • Right to restrict processing: You may request that we limit how we use your data
  • Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format
  • Right to object: You may object to processing of your personal data for direct marketing purposes
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, contact us at support@ev.ecomtechbd.com. We will respond to your request within 30 days.

The legal bases for our processing of your personal data include: performance of a contract (providing our services), legitimate interest (improving our services and preventing fraud), legal obligation (tax and accounting requirements), and your consent (marketing communications).

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. The types of cookies we use include:

  • Essential cookies: Required for the website to function properly. These include session cookies for authentication and security cookies for fraud prevention. These cannot be disabled.
  • Functional cookies: Remember your preferences, such as language settings and display preferences
  • Analytics cookies: Help us understand how visitors interact with our website. We use Google Analytics with IP anonymization enabled.
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect the core functionality of our services.

6. Third-Party Services

We use the following third-party services to operate our business:

  • Payment processing: Stripe processes all payment transactions. Your payment details are handled directly by Stripe and are not stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.
  • Analytics: Google Analytics helps us understand website usage patterns. Data is collected with IP anonymization enabled.
  • Cloud infrastructure: Our services are hosted on secure cloud infrastructure with data centers located in the United States and Europe.
  • Email delivery: Transactional emails (account notifications, verification results) are sent through a secure email delivery provider.

We require all third-party service providers to process personal data in accordance with applicable data protection laws and our instructions.

7. Security Measures

We implement comprehensive security measures to protect your data:

  • All data transmitted between your browser and our servers is encrypted using TLS 1.2 or higher
  • Email lists uploaded for verification are encrypted at rest using AES-256 encryption
  • Passwords are hashed using bcrypt with a high cost factor
  • API keys are generated using cryptographically secure random number generators
  • Access to production systems is restricted to authorized personnel with multi-factor authentication
  • We conduct regular security audits and vulnerability assessments
  • Our infrastructure is protected by firewalls, intrusion detection systems, and DDoS mitigation
  • All employees with access to personal data are required to sign confidentiality agreements and complete security training

While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete that information promptly.

9. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission where required.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email (if you have an account) or by posting a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this page periodically for the latest information about our privacy practices.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, please include "GDPR Request" in the subject line of your email. We will respond to all requests within 30 days.